Privacy Promise

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you make a purchase from our website, we collect certain personal information from you (e.g your name, email address, payment address and details). Murano Silver treats all such personal information as fully confidential.

We use reputable third-party banking and distribution companies to handle our credit card transactions and deliveries. They receive the information needed to verify and authorise your payment card and to deliver your order. All such organisations are under strict obligation to keep your personal information private.

Phishing
Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.
We will never ask you to send any personal details via email. If we require such details, for security reasons we will ask you to contact us by phone. Should you receive an email claiming to be from Murano Silver requesting this kind of information, please do not respond but let us know.

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